Yonge Street Mission’s (YSM) Double Take (DT) Thrift Store is seeking a DT Store Retail Support Volunteer! NOTE: As part of the application process for our longer-term roles you will be required to: Attend a virtual/in-person interview, Provide 3 references (professional/volunteer related) & Provide a Police Reference Check (PRC/VSS)
Role Overview:
The Double Take Thrift Store is a YSM social enterprise with a twofold purpose: to provide hands-on employment training to job seekers, and act as a community resource where gently used, high-quality clothing, furniture and housewares can be purchased at affordable prices, in our store and online. If you’re curious about how YSM’s Double Take Thrift Store operates and how we maintain a clean, organized storefront stocked with fresh merchandise daily, all while creating a friendly and welcoming atmosphere for our community, this is the perfect opportunity for you!
As a Retail Support Volunteer, you will play a vital part in enhancing our customer service experience. Your duties will include greeting customers, answering their inquiries, and sharing our special offers for the day. You will be instrumental in providing exceptional customer service, organizing merchandise, and fostering an inviting store atmosphere. Your responsibilities will encompass actively participating in merchandising, stocking shelves, and assisting customers in finding their perfect items. This role is ideally suited for individuals who thrive in a fast-paced environment, possess a passion for helping others, and take pride in maintaining a well-organized and welcoming store.
Qualifications/Experience:
- Good English communication skills (to follow and communicate detailed instructions)
- Trustworthy, reliable, honest
- Demonstrably responsible (seeks and applies an efficient approach to duties)
- Ability to quickly take direction (cooperative and adaptable to busy environment)
- Enthusiastic, quick thinker, high energy, willing to take initiative, and follows through on commitments
- Demonstrated commitment to principles of cultural competency, social justice, anti-oppression, equity, and inclusion (i.e. committed to supporting a welcoming space for all at our Double Take Thrift Store)
- Demonstrated ability to work in a team and independently with minimal supervision
- Passionate about sustainability in retail industry
- Asset: Knowledgeable about Canadian and international retail brands
- Age/Online Access/ Safety Requirements: Volunteers must be at least 18 years old, and able to go online to view volunteer shifts/notifications. Also, all volunteers must be willing to adhere to our safety and mandatory volunteer guidelines.
- Commitment: Able to make a minimum 6 month commitment with shifts being flexible (complete at least 1 shift weekly)
Hours of Position/Location:
- Available Shifts: 11:30am – 3:00pm or 3:00pm – 6:30pm (Tues, Wed, Thurs, Fri or Sat)
- Location: Gerrard & Parliament
If interested, please submit the form below and one of our Volunteer Resources Coordinators will get back to you as soon as possible.